This Privacy Policy explains how Carrie Etheredge D.M.D. (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or interact with us online. This policy applies only to information collected through our website and digital services.
This policy does not replace our HIPAA Notice of Privacy Practices, which governs how we use and disclose protected health information (PHI) in the course of providing care.
Information We Collect
We may collect:
- Contact information you choose to provide (e.g., name, email, phone number)
- Limited technical information (e.g., IP address, browser type, pages visited, date/time)
- Cookies and similar technologies for essential website functionality and basic analytics
Do not submit protected health information (PHI), insurance information, or sensitive medical details through general website forms. Submission of information through this website does not establish a provider–patient relationship.
How We Use Information
We use information to:
- Respond to inquiries and appointment requests
- Operate and improve our website
- Communicate with you about your request
- Maintain website security and prevent misuse
Data Security
Information submitted through our website is encrypted in transit using industry-standard security protocols. However, no online system can be guaranteed 100% secure. Patients should avoid submitting sensitive medical or insurance information through general contact forms.
Text Messaging (SMS)
If you opt in to receive text messages, we will use your phone number only for the purpose described at opt-in (such as appointment reminders or responses to inquiries). Message and data rates may apply. You may opt out at any time by following the instructions provided in the messages.
Cookies & Analytics
We use necessary cookies for site functionality and may use basic analytics tools to understand website usage. You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
Sharing of Information
We may share information with:
- Website service providers who support site operations (under confidentiality agreements)
- Legal or regulatory authorities when required by law
We do not sell personal information.
Your Privacy Rights
You may request access to, correction of, or deletion of information you submitted through our website. Requests may be verified for security purposes. We aim to respond within 30 days.
Privacy Contact
Contact: Compliance Department
Telephone: (512) 345-2425
Address: 3631 N Hills Drive, Austin, TX 78731
Email: office@austinsdentist.com
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Accessibility
We are committed to making our website accessible in accordance with WCAG 2.1 and 2.2 Level AA guidelines. If you experience difficulty accessing any part of our website, please contact us for assistance.
Updates
We may update this policy from time to time. Changes are effective when posted.